Shipping & Deliveries

FREE SHIPPING TO ALL DESTINATIONS WITHIN CANADA & USA ON ORDERS $99+*

 

ORDERS WITHIN CANADA:

· Orders $99+ will be shipped for FREE to all destinations within Canada.

· Orders under $99 shipped within Canada will be charged a flat rate shipping fee of $10.

· All orders are shipped via Canada Post Expedited Service. 

· All orders are processed within 2 business days and are shipped out of our location in Victoria BC. 

· Depending on where you live in Canada, orders may arrive anywhere between 2-7 business days after they are placed.

 

ORDERS TO THE USA:

· Orders $99+ will be shipped for FREE to all destinations within the USA (including Alaska and Hawaii).

· Orders under $99 shipped to the USA will be charged a flat rate shipping fee of $15.

· All orders shipped to the USA are sent via Canada Post Tracked Packet or Xpresspost Service (depending on the size of the parcel) and will therefore be delivered to you in the USA via USPS.

· All orders are processed within 2 business days and are shipped out of our location in Victoria BC. 

· Depending on where you live in the USA, orders may arrive anywhere between 5-14 business days after they are placed with us online.

 

ORDER CURRENCY:

Please note that all orders are charged in Canadian dollars. If shopping in the USA, your credit card will automatically determine the exchange rate for you at the time of purchase and you will see the actual amount you were charged on your credit card statement. 

Please also note that free shipping only applies to orders that include $99 or more of product (ie. gift cards do not contribute to the total).

 

IN STORE PICK UP ** Updated As Of May 14, 2020 ** :

Due to COVID-19, we had temporarily removed in store pick up as an option from our website. However, as of May 14th 2020, we have added 'Knock, Knock & Pick-Up' as an option!! Here is how it works;

1. Add your fave green beauty products to your cart at thegreenkiss.com

2. Select “Knock, Knock & Pick Up” as your shipping method at check out.

3. You will then receive an order confirmation email, which lets you know that we have received your order, and that we are getting it ready.

4. Then, once your order has been picked and packed, you will receive a fulfillment email that it is ready for pick up. ⠀

5. Arrive to The Green Kiss between 10am and 2pm Monday - Thursday, knock on our door, give us your name and order number, and we will bring your order out to you for contactless pick up!

Orders placed Monday - Thursday between the hours of 10 am and 2 pm, will be fulfilled the same day. So any last-minute lassies can get things quick, quick, quick! Order placed over the weekend will get fulfilled on Mondays.

*** Please note that for the time being, we are not able to offer pick up downtown. 

If you have any questions, please don't hesitate to send us a note to hello@thegreenkiss.com 

 

TAXES:

ORDERS WITHIN CANADA:

All taxes are charged in accordance with provincial and federal regulations. Please note that some provinces require PST to be self-assessed by their residents when ordering items from out of province.

INTERNATIONAL ORDERS TO THE USA: 

Orders to all destinations in the USA are shipped out of our facility in British Columbia Canada are international orders and are therefore not charged Canadian sales tax. 

Feel free to contact us at info@thegreenkiss.com should you have questions about any of our policies.