Shipping & Deliveries

FREE SHIPPING TO ALL DESTINATIONS WITHIN CANADA & USA ON ORDERS $99+*

 

ORDERS WITHIN CANADA:

· Orders $99+ will be shipped for FREE to all destinations within Canada.

· Orders under $99 shipped within Canada will be charged a flat rate shipping fee of $10.

· All orders are shipped via Canada Post Expedited Service. 

· All orders are processed within 2 business days and are shipped out of our location in Victoria BC. 

· Depending on where you live in Canada, orders may arrive anywhere between 2-7 business days after they are placed.

 

ORDERS TO THE USA:

· Orders $99+ will be shipped for FREE to all destinations within the USA (including Alaska and Hawaii).

· Orders under $99 shipped to the USA will be charged a flat rate shipping fee of $15.

· All orders shipped to the USA are sent via Canada Post Tracked Packet or Xpresspost Service (depending on the size of the parcel) and will therefore be delivered to you in the USA via USPS.

· All orders are processed within 2 business days and are shipped out of our location in Victoria BC. 

· Depending on where you live in the USA, orders may arrive anywhere between 5-14 business days after they are placed with us online.

 

ORDER CURRENCY:

Please note that all orders are charged in Canadian dollars. If shopping in the USA, your credit card will automatically determine the exchange rate for you at the time of purchase and you will see the actual amount you were charged on your credit card statement. Currently, as of November 2016, American customers will receive excellent prices at www.thegreenkiss.com due to the exchange rate being highly in their favor.

Please also note that free shipping only applies to orders that include $99 or more of product (ie. gift cards do not contribute to the total).

 

IN STORE PICK UP:

As of March 1, 2019, we have moved our store to Uptown Shopping Centre. If you live in Victoria BC (or the surrounding areas) you have the ability to select one of TWO 'In-Store Pick-Up' locations at check out. :)

  1) In-Store Pick-Up at UPTOWN (at our New Store located at #109 - 3531 Uptown Boulevard).

  2) In-Store Pick-Up DOWNTOWN (at our PREVIOUS location, with our friends at The Good Planet Company). 

   • Pickups at Uptown, will be fulfilled within 2 business days, usually same day (exceptions will occur during promotions). An email will always be sent to you confirming when the order has been fulfilled and is ready for pick up. 

   • Pickups for Downtown, have a schedule. All orders placed BEFORE 6 pm on Tuesdays, will be available for pick up from 12:00 pm onward on Thursdays. 

If you have any questions, please don't hesitate to send us a note to info@thegreenkiss.com 

 

TAXES:

ORDERS WITHIN CANADA:

All taxes are charged in accordance with provincial and federal regulations. Please note that some provinces require PST to be self-assessed by their residents when ordering items from out of province.

INTERNATIONAL ORDERS TO THE USA: 

Orders to all destinations in the USA are shipped out of our facility in British Columbia Canada are international orders and are therefore not charged Canadian sales tax. 

Feel free to contact us at info@thegreenkiss.com should you have questions about any of our policies.

 

 

 

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