Careers in Green Beauty at The Green Kiss
Job Posting Date: April 2023
Hiring for: Guest Experience Lead (Our Sales, Education & Guest Experience Lead For Our E-Commerce & Brick & Mortar Store).
Who We Are: Established in 2011, The Green Kiss is a Canadian Green Beauty Company committed to inspiring people to take care of themselves with the healthiest and most effective personal care products possible. Our mission is to lovingly empower people to take care of their skin, bodies, and families with products that are healthy for both themselves and the environment. For those new to green beauty, the principle goal is to reduce the toxic load that people are unintentionally applying to their bodies, and in turn, rinsing off into our ecosystems. The Green Kiss was built on creating goodness in the world and making a massive positive impact and change. Our love for humanity and the planet drives everything we do. We are based in Victoria BC with our brick-and-mortar store, in house online fulfillment, and office at Uptown Shopping Centre. We owe our longevity to our commitment to clean beauty, and to the incredible community that we have built here in Victoria, and across Canada.
Who You Are:
You are a positive, authentic leader who is passionate about helping people live their best lives. And most of all - you are ready to commit and really “own” the front end operations of our fast growing, fast paced, small business. While a background in either skincare, wellness or makeup, is ideal, it is not essential as we can offer training! What is most important, is that you EXCEL in customer service - both in person, and via written communication. Making someone’s day, and improving the health of their skin and body truly LIGHTS you up. You are excited about customer service, sales, and product education. You are passionate about health and wellness, and you seek out any chance you can to get to know your community. You have a natural gift of bringing joy to people’s lives and caring for them.
You have an entrepreneurial spirit and excel at fostering strong relationships with others. You are looking to work in an environment that is filled with positivity, growth opportunities, and incentives where you are rewarded for your hard work and results! You are a go-getter. You like achieving things, crossing off “to-do” lists, and seriously going after sales targets! It excites you to work for a business where love is the driving force and fast business growth is the result. You live and breathe being a part of a team in a growing small business environment where every action you take makes an impact.
You bring positive energy to those around you and are excited at the idea of playing a pivotal role in helping people look and feel their best. You are aligned with our core values and goal of a healthy beauty revolution. You have excellent communication skills, both verbal and written, with a strong history of using both in your previous work. You have a keen sense of accountability and integrity. You have multi-tasking superpowers. You are results-oriented, and your follow-through is second to none. You're great at identifying opportunities for improvement. You connect with different cultures and generations easily and respectfully, and have 3 years+ experience in retail management, or elite customer service.
More About The Role:
We're looking for our next Sales & Education Lead to help people in our community look and feel their best, and to really "own" all things front-of-house here at GK. As a small but mighty company, your voice matters; everyone affects growth and company culture.
The Three Main Objectives Of Our Store Manager:
1. To be the leader in sales and education at The Green Kiss (via all revenue streams) and provide an outstanding customer service experience to our customers through product knowledge, trend awareness, and exceptional customer care. Supporting customer care issues, returns, and quality assurance.
2. Leading our sales team members (educators), scheduling, training the team, creating GK cross-training documents, and creating a positive, uplifting, and fulfilling environment for all staff.
3. To manage and own all things front-of-house. To be the leader of all in-store merchandising, fixtures, and seasonal or promotional displays - to maintain the best possible shopping experience for our guests.
What We Offer:
· Flexible start date, and flexibility of a 4 or 5 day work week.
· Hourly rate of $21-$26 an hour depending on relevant work experience
· Free Parking
· Staff Gifting
· Ongoing training and career development
· Employee Discount at The Green Kiss
· Discount at The Good Planet Company
· Uptown Staff Discount at participating stores
Schedule & Hours:
Your choice of either a 4 or 5 day work week! Tuesday - Saturday OR Wednesday - Saturday. Must be able to work Saturdays with flexibility and to work some Sundays as well.
Hours of operation daily 10 am - 6 pm, subject to change with the season.
Job Location:
The Green Kiss
#109 - 3531 Uptown Boulevard
Victoria BC
V8Z 0B9
How To Apply:
Send your resume and cover letter to Megan Johns at megan@thegreenkiss.com. Only applicants selected for an interview will be contacted.
**Referrals are welcome and will be rewarded with a $100 GK gift card upon hire**
Don't see an opening that you're looking for? Send us a general application to hello@thegreenkiss.com. You might just be the candidate we didn't know we needed.